Privacy policy

At JhambThreads, we understand that your privacy is important. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our website (the “https://jhambthreads.com/”). By accessing or using our Website, you agree to the practices described in this policy.

1. What this Privacy Policy covers

This policy applies to personally identifiable information (“Personal Information”) that JhambThreads gathers when you visit our Website and when you use our services. It does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage.

2. How we collect and use information

We collect information from you in order to personalise your experience, process orders, and improve our services. The information we collect may include:

  • Account registration details: your email address, password, name, phone number.

  • Billing and shipping address when placing orders.

  • Payment or credit card information (as required by our payment processor) to fulfil your purchase.

  • Order history, returns, credits, and any preferences or demographic information you may provide voluntarily.

We use this information to:

  • Facilitate account creation, login and authentication.

  • Process your orders, deliveries, returns and refunds.

  • Communicate with you about your account, your order status, and any questions we may have.

  • Send you promotional emails or offers if you have opted in, and notify you about new products, services or special programmes.

  • Analyse and understand how our website is used  so we can improve functionality, design and content.


3. Cookies and server-logs

We and our service providers use cookies (small text files placed on your device) to help us recognise your browser, remember your preferences and track how you use the Website. These cookies do not typically identify you personally by name or email unless you have logged in. We also collect server-log data such as your IP address, browser type, operating system, referring website, pages visited, time and date of access in aggregated form solely to understand user behaviour and manage our Website’s capacity and performance.

4. Disclosure to service providers

To run our operations we may share your Personal Information with trusted third-party service providers who perform tasks on our behalf for example, payment processors, delivery/shipping services, web hosting, email services, analytics or marketing tools. We permit these providers to access only the information necessary to perform their function, and they are obligated to protect your information under contract.

5. Legal and protective disclosures

We may disclose your Personal Information when required by law (e.g., pursuant to a subpoena, court order or government request), or if we believe disclosure is necessary to protect our rights or the rights, property or safety of others, or to detect fraud or credit risk. In the event that Jhamb Threads is sold, merges with another entity, or undergoes reorganisation or bankruptcy proceedings, your Personal Information may be transferred as an asset.

6. Children’s privacy

Our Website is not intended for children under the age of 18. We do not knowingly solicit or collect Personal Information from minors. If we become aware that a minor has provided us with personal data, we will delete that information as soon as practicable. Parents are encouraged to use parental control tools to restrict children’s access to online services.

7. Security

We implement industry-standard measures to protect the confidentiality and integrity of your Personal Information. For example, our Website uses Secure Socket Layer (SSL) technology for the transmission of sensitive data. Access to your information is limited to those employees and service providers who need it to perform their duties. Any employee or contractor found to violate our policies may face disciplinary action, including termination.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in our business practices or legal requirements). When we do, we will revise the “Last updated” date above and post the new policy to the Website. Your continued use of the Website after changes are posted will constitute your acceptance of the revised policy. Unless otherwise specified, the revised policy will apply to all information we have about you collected both before and after the change.

9. Contact us
If you have questions, concerns or complaints about this Privacy Policy or our data practices, please contact us at:
Email: jobanfashion.dk@gmail.com
Mobile Number: +91 7982805843
Address:
House of jhambthreads.com
Office No 273 Plot no 19
Satara Plaza Sector 19 D Vashi Sanpada, Navi Mumbai - Thane, Maharashtra
SHIPPING, Pin Code: 400705

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.